The Open Ticket Request System

Edit Package otrs
http://otrs.org/

OTRS is an Open source Ticket Request System with many features to manage customer telephone calls and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents? You're going to love OTRS!

Feature list: see README
Authors list: see CREDITS

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Source Files
Filename Size Changed
UPGRADING.SuSE 0000007290 7.12 KB
itsm-3.1.1.tar.bz2 0005132976 4.9 MB
otrs-3.1.1-httpd_conf.patch 0000002882 2.81 KB
otrs-3.1.1-perm.patch 0000000555 555 Bytes
otrs-3.1.1.tar.bz2 0022017061 21 MB
otrs-scheduler.init 0000005577 5.45 KB
otrs.init 0000014049 13.7 KB
project.diff 0000012649 12.4 KB
Revision 49 (latest revision is 199)
Christian Wittmer's avatar Christian Wittmer (computersalat) committed (revision 49)
rework docs, rpmlint,..
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