File BZ-1199976-kbase-articles.patch of Package yum

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File BZ-1199976-kbase-articles.patch of Package yum (Revision a82abda3aa2c1dc7244eccc25dae4b4a)

Currently displaying revision a82abda3aa2c1dc7244eccc25dae4b4a , Show latest

diff --git a/output.py b/output.py
index 091b58e..b14f129 100755
--- a/output.py
+++ b/output.py
@@ -447,6 +447,8 @@ class YumOutput:
         self.term = YumTerm()
         self._last_interrupt = None
 
+        self.reported_error_msgs = {k: False for (k, v) in ERRORS_TO_KBASE_ARTICLES.iteritems()}
+
     
     def printtime(self):
         """Return a string representing the current time in the form::
@@ -471,8 +473,22 @@ class YumOutput:
         """
         self.logger.error('%s: %s', errobj.url, errobj.exception)
         self.logger.error(_('Trying other mirror.'))
+        self.suggestKBaseArticle(errobj)
         raise errobj.exception
     
+    def suggestKBaseArticle(self, errobj):
+        errcode = None
+        if hasattr(errobj.exception, 'code') and errobj.exception.code in ERRORS_TO_KBASE_ARTICLES:
+            errcode = errobj.exception.code
+        elif hasattr(errobj.exception, 'errno') and errobj.exception.errno in ERRORS_TO_KBASE_ARTICLES:
+            errcode = errobj.exception.errno
+        if not errcode:
+            return
+
+        if not self.reported_error_msgs[errcode]:
+            self.logger.error(ERRORS_TO_KBASE_ARTICLES[errcode])
+            self.reported_error_msgs[errcode] = True
+    
         
     def simpleProgressBar(self, current, total, name=None):
         """Output the current status to the terminal using a simple
diff --git a/yum/constants.py b/yum/constants.py
index 5c728d4..02b2527 100644
--- a/yum/constants.py
+++ b/yum/constants.py
@@ -120,3 +120,25 @@ REPO_PROBLEM_METADATA=2
 REPO_PROBLEM_COMPS=3
 REPO_PROBLEM_OTHER=4
 REPO_PROBLEM_PACKAGE=5
+
+
+ERRORS_TO_KBASE_ARTICLES = {
+    404: """To address this issue please refer to the below knowledge base article 
+
+https://access.redhat.com/articles/1320623
+
+If above article doesn't help to resolve this issue please open a ticket with Red Hat Support.
+""",
+    403: """To address this issue please refer to the below knowledge base article
+
+https://access.redhat.com/solutions/69319
+
+If above article doesn't help to resolve this issue please open a ticket with Red Hat Support.
+""",
+    60: """It was impossible to connect to the Red Hat servers.
+This could mean a connectivity issue in your environment, such as the requirement to configure a proxy,
+or a transparent proxy that tampers with TLS security, or an incorrect system clock.
+Please collect information about the specific failure that occurs in your environment,
+using the instructions in: https://access.redhat.com/solutions/1527033 and open a ticket with Red Hat Support.
+"""
+}
\ No newline at end of file

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File BZ-1199976-kbase-articles.patch of Package yum (Revision a82abda3aa2c1dc7244eccc25dae4b4a)

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