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File project.diff of Package otrs (Revision ce6bfe3ddcfc623972792783baf4b1f9)

Currently displaying revision ce6bfe3ddcfc623972792783baf4b1f9 , Show latest

--- ZZZAuto.pm.orig
+++ ZZZAuto.pm
@@ -9,9 +9,10 @@ $Self->{'DefaultCharset'} =  'utf-8';
 $Self->{'DefaultLanguage'} =  'de';
 $Self->{'LogModule'} =  'Kernel::System::Log::File';
 $Self->{'Package::RepositoryList'} =  {
-  'file://@OTRS_ROOT@/otrs/itsm/packages30/' => '[--OTRS::ITSM local repo]',
-  'http://ftp.otrs.org/pub/otrs/itsm/packages21/' => '[--OTRS::ITSM 2.1 Master--] http://ftp.otrs.org/',
+  'file://@OTRS_ROOT@/otrs/itsm/packages30/' => '[--OTRS::ITSM 3.0 local repo]',
+  'file://@OTRS_ROOT@/otrs/itsm/packages31/' => '[--OTRS::ITSM 3.1 local repo]',
   'http://ftp.otrs.org/pub/otrs/itsm/packages30/' => '[--OTRS::ITSM 3.0 Master--] http://ftp.otrs.org/'
+  'http://ftp.otrs.org/pub/otrs/itsm/packages31/' => '[--OTRS::ITSM 3.1 Master--] http://ftp.otrs.org/'
 };
 $Self->{'Package::RepositoryAccessRegExp'} =  '127\\.0\\.0\\.1';
 }
--- itsm.README.de.orig
+++ itsm.README.de
@@ -21,7 +21,7 @@ Hierbei sollten sie folgendes beachten:
     o aktivieren Sie "Package::RepositoryAccessRegExp:" und belassen Sie
       den (Default: 127\.0\.0\.1) Wert
     o fügen Sie bei "Package::RepositoryList:" ein neues Repository hinzu
-      Schlüssel: file://@OTRS_ROOT@/otrs/itsm/packages21/
+      Schlüssel: file://@OTRS_ROOT@/otrs/itsm/packages31/
       Inhalt: [--OTRS::ITSM local repo]
   -> klicken Sie auf Aktualisieren
 
--- itsm.README.en.orig
+++ itsm.README.en
@@ -19,7 +19,7 @@ You should take care of the following in
     o activate "Package::RepositoryAccessRegExp:" and leave
       (Default: 127\.0\.0\.1) value as is.
     o on "Package::RepositoryList:" add a new repo
-      Key: file://@OTRS_ROOT/otrs/itsm/packages21/
+      Key: file://@OTRS_ROOT/otrs/itsm/packages31/
       Value: [--OTRS::ITSM local repo]
   -> click refresh
 
--- otrs.README.de.orig
+++ otrs.README.de
@@ -3,6 +3,10 @@ Hallo,
 hier eine Schnellübersicht, wie Sie das OTRS auf Ihrem SUSE Linux zum Laufen
 bringen.
 
+Prüfen Sie bitte den "max_allow_packets" Wert in Ihrer MySQL config (my.cnf).
+Dieser sollte auf jeden Fall > 1MB sein.
+Ich empfehle einen Wert von 8MB oder 16MB.
+
 1) Starten Sie Apache und MySQL mittels
 
 rcapache2 restart && rcmysql restart
@@ -12,11 +16,12 @@ folgen Sie den Anweisungen.
 
 3) Wenn Sie Ihr System neu starten müssen, stellen Sie sicher, dass alle für
 OTRS erforderlichen Dienste gestartet werden. Sie gewährleisten dies durch
-Aktivieren der Dienste apache2, mysql und otrs mit dem YaST Runlevel-Editor
-oder auf der Kommandozeile mittels
+Aktivieren der Dienste apache2, mysql, otrs-scheduler und otrs mit dem
+YaST Runlevel-Editor oder auf der Kommandozeile mittels
 
 insserv apache2
 insserv mysql
+insserv otrs-scheduler
 insserv otrs
 
 4)  Remember to have fun!
--- otrs.README.en.orig
+++ otrs.README.en
@@ -3,6 +3,10 @@ Hello,
 here is a quick overview, what you have to do, to get the OTRS running on SUSE
 Linux.
 
+Please check settings of "max_allow_packets" in your MySQL config (my.cnf).
+The value should be > 1MB in any case.
+I recommend a value of 8MB or 16MB.
+
 1) Start Apache and MySQL with
 
 rcapache2 restart && rcmysql restart
@@ -12,10 +16,11 @@ instructions.
 
 3) If you reboot the system, make sure, all services are available.  You can
 achieve this with the YaST runlevel editor and activating the services
-apache2, mysql, and otrs or on the command line with
+apache2, mysql, otrs-scheduler and otrs or on the command line with
 
 insserv apache2
 insserv mysql
+insserv otrs-scheduler
 insserv otrs
 
 4) Remember to have fun!
--- otrs.changes.orig
+++ otrs.changes
@@ -1,4 +1,169 @@
 -------------------------------------------------------------------
+Tue Apr 24 19:11:57 UTC 2012 - chris@computersalat.de
+
+- update to 3.1.4
+  * Bug#8284 - The text "Cc: (xx@mail.com) added database email!" is confusing.
+  * Bug#8392 - DynamicFieldAdd returns wrong value.
+  * Bug#8387 - UseSyncBackend configuration does not conform to OTRS style.
+  * Bug#8367 - Customer entry not marked as mandatory.
+  * Bug#8348 - Wrong pop-up close behavior when no URL is given and SessionUseCookie is set to No.
+  * Bug#8346 - Incoming phone calls trigger NewTicket notification, even for existing tickets.
+  * Bug#8353 - Small typo in print CSS.
+  * Bug#8370 - AgentTicketForward does not set pending date for pending states.
+  * Bug#8368 - Personal queues update is not reflected in UI.
+  * Bug#8363 - SOAP Transport can't send a value '0'.
+  * Bug#8356 - ACLs for DynamicFields does not work on AgentTicketSearch.
+  * Bug#8336 - otrs.ExportStatsToOPM.pl broken.
+  * Bug#8349 - Caching breaks Admin frontend.
+  * Bug#7877 - SMIME emails don't get parsed properly.
+  * Disabled error message in RemoveSessionID().
+  * Repaired broken cache handling in DynamicFieldList(). 
+ - The detailed ChangeLog can be found at:
+   http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.2254&view=markup. 
+  * for more info please see release-notes
+    http://www.otrs.com/open-source/community-news/releases-notes/\
+     release-notes-otrs-help-desk-314/
+- rework permissions
+  * otrs_root/otrs/var/log
+- rework README files
+  * add some usefull mysql info
+- fix init
+  * on 'start', start scheduler if not already running
+- add missing bin_files
+  * otrs.DeleteSessionIDs.pl, otrs.UnlockTickets.pl
+- fix sysconfig file
+  * do not use (hostname -f)
+
+-------------------------------------------------------------------
+Wed Apr  4 21:37:24 UTC 2012 - chris@computersalat.de
+
+- update to 3.1.3
+  * Bug#8343 - Configuration of additional modules can be lost during
+    upgrade.
+  * Renamed form id in AgentLinkObject.dtl to make sure it doesn't
+    interfere with wrong CSS.
+  * Bug#8333 - Type option '-' should not be available in
+    ActionTicketCommon screens.
+  * Bug#8331 - Unable to delete ticket with > 1000 articles on Oracle
+    database.
+  * Bug#8335 - Cache keys are not always properly constructed.
+  * Dynamic fields and associated values can now be deleted in the
+    admin area.
+  * Do not show the empty item in dynamic field search fields.
+  * Fixed an issue where DBUpdate-to-3.1.pl would die because of
+    certain free text or free time configuration settings.
+  * Bug#8334 migration fails if FreeTime fields are not in use.
+  * Bug#8320 - IMAP FLAGS (\Seen \Recent) are appended to article body
+    by upgrading bundled Net::IMAP::Simple to version 1.2030.
+  * Bug#8286 - Adressbook forgets selected entries.
+  * Bug#8297 - Selectbox for new owner causes ajax update on every
+    change made via keyboard.
+  * Bug#7545 - AgentTicketBounce lacks permission checks.
+ - The detailed ChangeLog can be found at:
+   http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.2226&view=markup
+  * for more info please see release-notes
+    http://www.otrs.com/de/open-source/community-news/release-notes/\
+     release-notes-otrs-help-desk-313/
+- rebase perm patch
+- add permissions file
+
+-------------------------------------------------------------------
+Mon Mar 12 14:23:00 UTC 2012 - chris@computersalat.de
+
+- update to 3.1.2
+  * Bug#8282 - Dropdown and Multiselect Dynamic Fields without Possible values
+    causes errors with LayoutObject BuildSelection function.
+  * Bug#8277 - DynamicField values not deleted when ticket is deleted.
+  * Bug#8274 - Dynamic Fields ACLs does not work correctly at Ticket Split.
+  * Improved#7526 - Fixed handling of special characters (, ), &, - within statistics.
+  * Bug#8255 - TicketSearch in DynamicFields doesn't support ExtendedSearchCondition.
+  * Bug#8258 - DynamicField date value is reset to NULL.
+  * Bug#8214 - OTRS Init script on Red Hat / SUSE fails to check scheduler.
+  * Bug#8227 - LDAP user syncronisation doesn't work.
+  * Bug#8235 - Searching on DynamicFields, results are lost on next page.
+  * Bug#8252 - Small typo in German translation of AgentTicketZoom.
+  * Bug#8226 - Problem with Customized DynamicFields in TicketOverviewSmall.
+  * Bug#8233 - DB error migrating stats on Oracle.
+  * Bug#8224 - Admin Responses screen does not allow to filter responses.
+  * Bug#7652 - OpenSearch providers are served with wrong mime type. Follow-up fix.
+  * Bug#8140 - Shortcut for creating new e-mail ticket doesn't work. The hotkey
+    for "new email ticket" was changed from e to m to avoid a collision.
+  * Bug#8144 - Typo and improved logging in GenericAgent.pm.
+  * Bug#8183 - Canceling AgentTicketCompose on an unlocked ticket generates
+    ChallengeToken error.
+  * Bug#8219 - TicketCreate and TicketUpdate ticket operations in the
+    GenericInterface require a valid CustomerUser.
+  * Bug#8201 - Popup in browser always open on leftmost display when using
+    dual monitor setup.
+  * Bug#8202 - Kernel::System::JSON->Decode() dies when providing malformed JSON.
+  * Bug#8211 - Typos in Labels: DYNAMICFILED can cause internal server errors.
+  * Bug#7109 - Statistics error when PDF support is not active.
+ - The detailed ChangeLog can be found at:
+    http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.2195&view=markup.
+  * for more info please see release-notes
+    http://www.otrs.com/de/open-source/community-news/release-notes/\
+     release-notes-otrs-help-desk-312/
+- fix post
+  * add if suse_version around a2enmod
+
+-------------------------------------------------------------------
+Tue Feb 28 15:36:39 UTC 2012 - chris@computersalat.de
+
+- update OTRS::ITSM to 3.1.2
+  * for more info please see
+    http://www.otrs.com/en/open-source/community-news/releases-notes/\
+     release-notes-otrs-itsm-312/
+- fix usermod (-d)
+- fix post (FIRST_ARG)
+
+-------------------------------------------------------------------
+Thu Feb 23 17:52:30 UTC 2012 - chris@computersalat.de
+
+- rework docs
+  * updated otrs.README files
+  * updated itsm.README files
+  * add UPGRADING.SuSE to doc
+  * fix docs destinations
+    - otrs/-itsm now has COPYING and needed README
+  * remove obsolete docs from doc
+- rpmlintrc
+  * addFilter('files-duplicate /srv/otrs/Kernel/Config.pm.dist')
+  * addFilter('files-duplicate /srv/otrs/Kernel/Config/GenericAgent.pm.dist')
+- fix itsm deps
+
+-------------------------------------------------------------------
+Mon Feb 20 16:49:46 UTC 2012 - chris@computersalat.de
+
+- add init scripts
+  * otrs, otrs-scheduler
+  * remove init patch
+- rework sysconfig file
+
+-------------------------------------------------------------------
+Tue Feb 14 17:08:56 UTC 2012 - chris@computersalat.de
+
+- update to 3.1.1
+  * Fixed bug#8199 - Linked tickets open only in tabs.
+  * Fixed bug#8148 - Wrong presentation of queue structure in
+    CustomerTicketMessage.
+  * Fixed bug#8137 - Issues with Owner list refresh when selecting
+    a new Owner.
+  * Fixed bug#8180 - bin/otrs.LoaderCache.pl exit code is wrong.
+  * for more info please see CHANGES file
+    http://www.otrs.com/de/open-source/community-news/release-notes/\
+     release-notes-otrs-help-desk-311/
+- update OTRS::ITSM to 3.1.1
+  * for more info please see
+    http://www.otrs.com/de/open-source/community-news/release-notes/\
+     release-notes-otrs-itsm-311/
+- rebase patches
+  * perm, httpd_conf patch
+- rework init patch
+- update ZZZAuto.pm to reflect new versions (ITSM)
+- update sysconfig file
+- remove INSTALL from doc
+
+-------------------------------------------------------------------
 Fri Dec  2 21:14:19 UTC 2011 - alexandre@exatati.com.br
 
 - Fix wrong tests in init script;
--- otrs.rpmlintrc.orig
+++ otrs.rpmlintrc
@@ -1,3 +1,5 @@
+addFilter('files-duplicate /srv/otrs/Kernel/Config.pm.dist')
+addFilter('files-duplicate /srv/otrs/Kernel/Config/GenericAgent.pm.dist')
 addFilter('hidden-file-or-dir')
 addFilter('macro-in-comment')
 addFilter('non-etc-or-var-file-marked-as-conffile')
--- otrs.spec.orig
+++ otrs.spec
@@ -1,7 +1,7 @@
 #
 # spec file for package otrs
 #
-# Copyright (c) 2011 SUSE LINUX Products GmbH, Nuernberg, Germany.
+# Copyright (c) 2012 SUSE LINUX Products GmbH, Nuernberg, Germany.
 #
 # All modifications and additions to the file contributed by third parties
 # remain the property of their copyright owners, unless otherwise agreed
@@ -16,32 +16,37 @@
 #
 
 
-%define otrs_ver 3.0.11
-%define itsm_ver 3.0.5
-%define itsm_min 3.0
+%define otrs_ver 3.1.4
+%define itsm_ver 3.1.2
+%define itsm_min 3.1
 %define otrs_root /srv
-%define otrsdoc_dir_files CHANGES COPYING* CREDITS INSTALL README* TODO UPGRADING doc
+%define otrsdoc_dir_files CHANGES COPYING* CREDITS README* UPGRADING.SuSE doc
+%define otrsdocs CHANGES CREDITS doc
 
 Name:           otrs
 Summary:        The Open Ticket Request System
-Version:        %{otrs_ver}
-Release:        1
 License:        AGPL-3.0
 Group:          Productivity/Networking/Email/Utilities
+Version:        %{otrs_ver}
+Release:        0
 Url:            http://otrs.org/
 AutoReqProv:    off
 Source:         ftp://ftp.otrs.org/pub/otrs/%{name}-%{otrs_ver}.tar.bz2
 Source1:        itsm-%{itsm_ver}.tar.bz2
 Source2:        %{name}.rpmlintrc
+Source3:        %{name}.permissions
 Source11:       sysconfig.%{name}
 Source12:       %{name}.README.en
 Source13:       %{name}.README.de
 Source14:       itsm.README.en
 Source15:       itsm.README.de
 Source16:       ZZZAuto.pm
-Patch0:         %{name}-3.0.11-init.patch
-Patch1:         %{name}-3.0.9-httpd_conf.patch
-Patch2:         %{name}-3.0.7-perm.patch
+Source17:       UPGRADING.SuSE
+Source20:       %{name}.init
+Source21:       %{name}-scheduler.init
+#atch0:         %{name}-3.1.1-init.patch
+Patch1:         %{name}-3.1.1-httpd_conf.patch
+Patch2:         %{name}-perm.patch
 BuildArch:      noarch
 BuildRoot:      %{_tmppath}/%{name}-%{version}-build
 PreReq:         %insserv_prereq %fillup_prereq 
@@ -54,9 +59,19 @@ BuildRequires:  pwdutils
 BuildRequires:  fdupes
 %endif
 Requires:       apache2-mod_perl
-Requires:       perl perl-DBI perl-GD perl-GDGraph perl-GDTextUtil perl-Digest-MD5
-Requires:       perl-DBD-mysql perl-Net-DNS perl-PDF-API2
-Requires:       mysql mysql-client fetchmail procmail
+Requires:       fetchmail
+Requires:       mysql
+Requires:       mysql-client
+Requires:       perl
+Requires:       perl-DBD-mysql
+Requires:       perl-DBI
+Requires:       perl-Digest-MD5
+Requires:       perl-GD
+Requires:       perl-GDGraph
+Requires:       perl-GDTextUtil
+Requires:       perl-Net-DNS
+Requires:       perl-PDF-API2
+Requires:       procmail
 Recommends:     perl-Encode-HanExtra
 Recommends:     perl-IO-Socket-SSL
 Recommends:     perl-SOAP-Lite
@@ -79,7 +94,6 @@ Feature list: see README
 Authors list: see CREDITS
 
 %package doc
-License:        AGPL-3.0
 Summary:        OTRS Documentation
 Group:          Documentation/Other
 
@@ -89,13 +103,13 @@ This package contains the README, Change
 Authors list: see CREDITS
 
 %package -n otrs-itsm
-License:        AGPL-3.0
 Summary:        ITIL (R) focused IT service management
-Version:        %{itsm_ver}
-Release:        1
 Group:          Productivity/Networking/Email/Utilities
-Requires:       %{name} >= 3.0.10
-Provides:       itsm OTRS::ITSM
+Version:        %{itsm_ver}
+Release:        0
+Requires:       %{name} >= 3.1.1
+Provides:       OTRS::ITSM
+Provides:       itsm
 
 %description itsm
 OTRS::ITSM implements ITIL (R) focused IT service management.
@@ -116,7 +130,7 @@ Authors list: see CREDITS
 
 %prep
 %setup -q -n %{name}-%{otrs_ver} -a 1
-%patch0
+#patch0
 %patch1
 %patch2
 ##### rpmlint
@@ -128,6 +142,8 @@ done
 
 find -name ".cvsignore" -type f | xargs rm -fv
 find -name ".htaccess" -type f | xargs rm -fv
+%__rm -f UPGRADING
+%__cp %{S:17} .
 pushd Kernel/Config/Files
 %__cp %{S:16} .
 %__sed -i -e "s,@OTRS_ROOT@,%{otrs_root},g"\
@@ -165,8 +181,8 @@ for file in var/cron/*.dist
 do
 %__mv $file var/cron/`basename $file .dist`
 done
-%__rm INSTALL.RedHat
-%__mv INSTALL.SuSE INSTALL
+%__rm INSTALL{,.RedHat,.SuSE}
+#%__mv INSTALL.SuSE INSTALL
 
 %install
 export DESTROOT="%{otrs_root}/%{name}/"
@@ -197,13 +213,18 @@ popd
 
 # remove unneeded files from scripts
 pushd ${RPM_BUILD_ROOT}/${DESTROOT}/scripts
-%__rm -rf apache{,2}*.conf auto_build* auto_docbuild.sh redhat-* suse-* *.spec test/* tool
+%__rm -rf apache{,2}*.conf auto_build* auto_docbuild.sh otrs-scheduler-* redhat-* suse-* *.spec test/* tool
 popd
 
+# install permissions file
+%__install -D -m0644 %{S:3} ${RPM_BUILD_ROOT}/etc/permissions.d/%{name}
+
 # install sysconfig file and init script
 %__install -D -m0644 ${RPM_SOURCE_DIR}/sysconfig.%{name} $RPM_BUILD_ROOT/%{_var}/adm/fillup-templates/sysconfig.%{name}
-%__install -D -m0755 scripts/suse-rc%{name} ${RPM_BUILD_ROOT}/etc/init.d/%{name}
+%__install -D -m0755 %{S:20} ${RPM_BUILD_ROOT}/etc/init.d/%{name}
 %__ln_s -f ../../etc/init.d/%{name} ${RPM_BUILD_ROOT}/%{_sbindir}/rc%{name}
+%__install -D -m0755 %{S:21} ${RPM_BUILD_ROOT}/etc/init.d/%{name}-scheduler
+%__ln_s -f ../../etc/init.d/%{name}-scheduler ${RPM_BUILD_ROOT}/%{_sbindir}/rc%{name}-scheduler
 ## FIXME - nochown patch obsolete, cause script complete changed
 #${RPM_BUILD_ROOT}%{otrs_root}/%{name}/bin/SetPermissions.sh ${RPM_BUILD_ROOT}%{otrs_root}/%{name} %{name} wwwrun %{name} www echo
 
@@ -239,17 +260,41 @@ if [ -z "`%{_bindir}/getent passwd %{nam
   %{_sbindir}/useradd -c "OTRS User" -d %{otrs_root}/%{name} -G %{name},www -g %{name} -u 88 -r -s /bin/false %{name} 2>/dev/null
 else
   if [ `%{_bindir}/id -u %{name}` != 88 ]; then
-    %{_sbindir}/usermod -G %{name},www -g %{name} -u 88 %{name} 2>/dev/null
+    %{_sbindir}/usermod -c "OTRS User" -d %{otrs_root}/%{name} -G %{name},www -g %{name} -u 88 %{name} 2>/dev/null
   fi
 fi
 
 %post
+%if 0%{?suse_version} >= 1140
+%set_permissions %{otrs_root}/%{name}/Custom/
+%set_permissions %{otrs_root}/%{name}/Kernel/
+%set_permissions %{otrs_root}/%{name}/Kernel/Config.pm
+%set_permissions %{otrs_root}/%{name}/bin/
+%set_permissions %{otrs_root}/%{name}/doc/
+%set_permissions %{otrs_root}/%{name}/scripts/
+%set_permissions %{otrs_root}/%{name}/scripts/test/
+%set_permissions %{otrs_root}/%{name}/var/
+%set_permissions %{otrs_root}/%{name}/var/article/
+%set_permissions %{otrs_root}/%{name}/var/cron/
+%set_permissions %{otrs_root}/%{name}/var/fonts/
+%set_permissions %{otrs_root}/%{name}/var/httpd/
+%set_permissions %{otrs_root}/%{name}/var/httpd/htdocs/
+%set_permissions %{otrs_root}/%{name}/var/log/
+%set_permissions %{otrs_root}/%{name}/var/packages/
+%set_permissions %{otrs_root}/%{name}/var/sessions/
+%set_permissions %{otrs_root}/%{name}/var/spool/
+%set_permissions %{otrs_root}/%{name}/var/stats/
+%set_permissions %{otrs_root}/%{name}/var/tmp/
+%set_permissions %{otrs_root}/%{name}/var/tmp/Cache/
+%endif
 # fill otrs sysconfig file
+%{fillup_and_insserv -f otrs-scheduler}
 %{fillup_and_insserv otrs}
-/usr/sbin/a2enmod perl >/dev/null
-# if rpm is not in update mode
+%if 0%{?suse_version}
+  /usr/sbin/a2enmod perl >/dev/null
+%endif
 # Update ?
-if [ ${1:-0} -gt 1 ]; then
+if [ ${FIRST_ARG:-0} -gt 1 ]; then
   # OTRS_ROOT changed from /opt to /srv
   if [ -f /opt/%{name}/Kernel/Config.pm.rpmsave ]; then
     %__mv /opt/%{name}/Kernel/Config.pm.rpmsave %{otrs_root}/%{name}/Kernel/
@@ -258,6 +303,7 @@ if [ ${1:-0} -gt 1 ]; then
   #update sysconfig
   %__sed -i -e "s,/opt/%{name},%{otrs_root}/%{name},g" /etc/sysconfig/%{name}
 fi
+# if rpm is not in update mode
 if ! [ ${FIRST_ARG:-0} -gt 1 ]; then
 	if [ -z "${YAST_IS_RUNNING}" ]; then
 		for lang in LC_ALL LC_MESSAGE LANG; do
@@ -280,6 +326,7 @@ fi
 exit 0
 
 %postun
+%restart_on_update otrs-scheduler
 %restart_on_update otrs
 %restart_on_update apache2
 %insserv_cleanup
@@ -287,13 +334,43 @@ exit 0
 %clean
 %{__rm} -rf $RPM_BUILD_ROOT
 
+set -x
+
+%if 0%{?suse_version} >= 1140
+%verifyscript
+%verify_permissions -e %{otrs_root}/%{name}/Custom/
+%verify_permissions -e %{otrs_root}/%{name}/Kernel/
+%verify_permissions -e %{otrs_root}/%{name}/Kernel/Config.pm
+%verify_permissions -e %{otrs_root}/%{name}/bin/
+%verify_permissions -e %{otrs_root}/%{name}/doc/
+%verify_permissions -e %{otrs_root}/%{name}/scripts/
+%verify_permissions -e %{otrs_root}/%{name}/scripts/test/
+%verify_permissions -e %{otrs_root}/%{name}/var/
+%verify_permissions -e %{otrs_root}/%{name}/var/article/
+%verify_permissions -e %{otrs_root}/%{name}/var/cron/
+%verify_permissions -e %{otrs_root}/%{name}/var/fonts/
+%verify_permissions -e %{otrs_root}/%{name}/var/httpd/
+%verify_permissions -e %{otrs_root}/%{name}/var/httpd/htdocs/
+%verify_permissions -e %{otrs_root}/%{name}/var/log/
+%verify_permissions -e %{otrs_root}/%{name}/var/packages/
+%verify_permissions -e %{otrs_root}/%{name}/var/sessions/
+%verify_permissions -e %{otrs_root}/%{name}/var/spool/
+%verify_permissions -e %{otrs_root}/%{name}/var/stats/
+%verify_permissions -e %{otrs_root}/%{name}/var/tmp/
+%verify_permissions -e %{otrs_root}/%{name}/var/tmp/Cache/
+%endif
+
 %files
 %defattr(-,root,root)
+%doc COPYING* README{,.database,.webserver} README.SUSE.* UPGRADING.SuSE
 %dir /etc/apache2
 %dir /etc/apache2/conf.d
 %config(noreplace) /etc/apache2/conf.d/%{name}.conf
 /etc/init.d/%{name}
 /usr/sbin/rc%{name}
+/etc/init.d/%{name}-scheduler
+/usr/sbin/rc%{name}-scheduler
+%config /etc/permissions.d/%{name}
 %{_var}/adm/fillup-templates/sysconfig.%{name}
 
 ###############
@@ -313,7 +390,6 @@ exit 0
 %{otrs_root}/%{name}/RELEASE
 
 # scripts
-%{otrs_root}/%{name}/scripts/*.php
 %{otrs_root}/%{name}/scripts/*.pl
 %{otrs_root}/%{name}/scripts/*.pm
 %{otrs_root}/%{name}/scripts/*.sql
@@ -331,9 +407,9 @@ exit 0
 # bin
 %{otrs_root}/%{name}/bin
 
-%defattr(0644,%{name},www,0775)
-%exclude %{otrs_root}/%{name}/bin/%{name}.DeleteSessionIDs.pl
-%exclude %{otrs_root}/%{name}/bin/%{name}.UnlockTickets.pl
+#defattr(0644,%{name},www,0775)
+#exclude %{otrs_root}/%{name}/bin/%{name}.DeleteSessionIDs.pl
+#exclude %{otrs_root}/%{name}/bin/%{name}.UnlockTickets.pl
 %exclude %{otrs_root}/%{name}/bin/%{name}.GetConfig.pl
 #%attr(0700,%{name},%{name}) %{otrs_root}/%{name}/bin/%{name}.DeleteSessionIDs.pl
 #%attr(0700,%{name},%{name}) %{otrs_root}/%{name}/bin/%{name}.UnlockTickets.pl
@@ -359,11 +435,12 @@ exit 0
 # var/{article,log,tmp}
 #defattr(0644,%{name},www,2775)
 %dir %{otrs_root}/%{name}/var/article
-%dir %{otrs_root}/%{name}/var/log
 %ghost %config(noreplace) %attr(660,%{name},www) %{otrs_root}/%{name}/var/log/TicketCounter.log
 
 %defattr(0644,%{name},www,2775)
 %dir %{otrs_root}/%{name}/var/tmp
+%defattr(0660,%{name},www,2775)
+%dir %{otrs_root}/%{name}/var/log
 
 #%dir %{otrs_root}/%{name}/var/httpd/htdocs/js
 #%dir %{otrs_root}/%{name}/var/httpd/htdocs/js/js-cache
@@ -405,8 +482,12 @@ exit 0
 %config(noreplace) %{otrs_root}/%{name}/Kernel/Config/GenericAgent.pm
 %{otrs_root}/%{name}/Kernel/Config/GenericAgent.pm.*
 %dir %{otrs_root}/%{name}/Kernel/Config/Files
+%{otrs_root}/%{name}/Kernel/Config/Files/Deprecated.xml
 %{otrs_root}/%{name}/Kernel/Config/Files/Framework.xml
+%{otrs_root}/%{name}/Kernel/Config/Files/GenericInterface.xml
+%{otrs_root}/%{name}/Kernel/Config/Files/Scheduler.xml
 %{otrs_root}/%{name}/Kernel/Config/Files/Ticket.xml
+%{otrs_root}/%{name}/Kernel/GenericInterface
 %{otrs_root}/%{name}/Kernel/cpan-lib
 %{otrs_root}/%{name}/Kernel/Language.pm
 %dir %{otrs_root}/%{name}/Kernel/Language
@@ -419,14 +500,19 @@ exit 0
 #dir %{otrs_root}/%{name}/Kernel/Output/HTML/Lite
 %dir %{otrs_root}/%{name}/Kernel/Output/HTML/Standard
 %{otrs_root}/%{name}/Kernel/Output/HTML/*.pm
+%{otrs_root}/%{name}/Kernel/Scheduler.pm
+%{otrs_root}/%{name}/Kernel/Scheduler
 %{otrs_root}/%{name}/Kernel/System/
+#
 
 %files doc
-%defattr(-,root,root)
-%doc %{otrsdoc_dir_files} scripts/apache2-httpd.include.conf
+%defattr(644,root,root,755)
+%doc %{otrsdocs}
 
 %files itsm
 %defattr(-,root,root)
+%doc COPYING*
+%doc README.itsm*
 %doc itsm-%{itsm_ver}/INSTALL-%{itsm_min}.ITSM
 #%{otrs_root}/%{name}/itsm-%{itsm_ver}
 %{otrs_root}/%{name}/itsm
--- sysconfig.otrs.orig
+++ sysconfig.otrs
@@ -7,6 +7,20 @@
 # 
 OTRS_PROG="OTRS"
 
+# Type:        string
+## Default:     otrs
+# 
+# OTRS User
+#
+OTRS_USER="otrs"
+
+## Type:        string
+## Default:     otrs
+# 
+# OTRS Group
+#
+OTRS_GROUP="otrs"
+
 ## Type:	string
 ## Default:	/srv/otrs
 # 
@@ -17,9 +31,16 @@ OTRS_ROOT="/srv/otrs"
 ## Type:	string(0,1)
 ## Default:	1
 #
+# The OTRS cron jobs run on this host? 1=yes, 0=no
+#
+OTRS_CRON_RUNNING="1"
+
+## Type:	string(0,1)
+## Default:	1
+#
 # The OTRS database is on this host? 1=yes, 0=no
 #
-OTRS_DB_RUNNING="1"
+OTRS_DB_RUNNING="0"
 
 ## Type:	string(0,1)
 ## Default:	1
@@ -31,9 +52,9 @@ OTRS_HTTP_RUNNING="1"
 ## Type:	string(0,1)
 ## Default:	1
 #
-# The OTRS cron jobs run on this host? 1=yes, 0=no
+# The OTRS scheduler server is on this host? 1=yes, 0=no
 #
-OTRS_CRON_RUNNING="1"
+OTRS_SCHEDULER_RUNNING="1"
 
 ## Type:	string(MySQL,PostgreSQL)
 ## Default:	MySQL
@@ -90,11 +111,11 @@ OTRS_CRON_TMP_FILE="$OTRS_ROOT/var/tmp/c
 OTRS_CRON_USER=" -u otrs "
 
 ## Type:	string
-## Default:	$( hostname -f)
+## Default:	otrs.example.com
 # 
 # Command to get the systems hostname
 #
-OTRS_HOST="$( hostname -f)"
+OTRS_HOST="otrs.example.com"
 
 ## Type:	string
 ## Default:	otrs
@@ -125,6 +146,28 @@ OTRS_CHECKDB="$OTRS_ROOT/bin/otrs.CheckD
 OTRS_CLEANUP="$OTRS_ROOT/bin/otrs.CleanUp.pl"
 
 ## Type:	string
+## Default:	$OTRS_ROOT/bin/otrs.Scheduler.pl
+#
+# Location of the Scheduler.pl script.
+#
+OTRS_SCHEDULER="$OTRS_ROOT/bin/otrs.Scheduler.pl"
+
+## Type:	string
+## Default:	"$OTRS_SCHEDULER -a status | grep 'Running'"
+#
+# Command to get status of Scheduler
+#
+OTRS_SCHEDULER_TEST="$OTRS_SCHEDULER -a status | grep 'Running'"
+
+# Type:        string
+## Default:     rcotrs-scheduler
+## ServiceRestart: otrs
+#
+# Init script to control the OTRS Scheduler
+#
+OTRS_USED_SCHEDULER_RCSCRIPT="rcotrs-scheduler"
+
+## Type:	string
 ## Default:	$OTRS_ROOT/var/spool
 # 
 # Location of the OTRS spool directory.

Places

File project.diff of Package otrs (Revision ce6bfe3ddcfc623972792783baf4b1f9)

Places