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openSUSE:11.4:Update
otrs.819
otrs.README.en
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File otrs.README.en of Package otrs.819
Hello, here is a quick overview, what you have to do, to get the OTRS running on SUSE Linux. Please check settings of "max_allow_packets" in your MySQL config (my.cnf). The value should be > 1MB in any case. I recommend a value of 8MB or 16MB. 1) Start Apache and MySQL with rcapache2 restart && rcmysql restart 2) Load http://localhost/otrs/installer.pl with a web browser and follow the instructions. 3) If you reboot the system, make sure, all services are available. You can achieve this with the YaST runlevel editor and activating the services apache2, mysql, and otrs or on the command line with insserv apache2 insserv mysql insserv otrs 4) Remember to have fun! For further questions take a look at the http://www.otrs.org website. Or if you are searching for professional support or consulting regarding OTRS, take a look at ((otrs)) http://www.otrs.com where the OTRS coreteam offers these services.
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