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otrs.spec
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File otrs.spec of Package otrs
# # spec file for package otrs # # Copyright (c) 2012 SUSE LINUX Products GmbH, Nuernberg, Germany. # # All modifications and additions to the file contributed by third parties # remain the property of their copyright owners, unless otherwise agreed # upon. The license for this file, and modifications and additions to the # file, is the same license as for the pristine package itself (unless the # license for the pristine package is not an Open Source License, in which # case the license is the MIT License). An "Open Source License" is a # license that conforms to the Open Source Definition (Version 1.9) # published by the Open Source Initiative. # Please submit bugfixes or comments via http://bugs.opensuse.org/ # %define otrs_ver 3.1.6 %define itsm_ver 3.1.4 %define itsm_min 3.1 %define otrs_root /srv %define otrsdoc_dir_files CHANGES COPYING* CREDITS README* UPGRADING.SuSE doc %define otrsdocs CHANGES CREDITS doc Name: otrs Summary: The Open Ticket Request System License: AGPL-3.0 Group: Productivity/Networking/Email/Utilities Version: %{otrs_ver} Release: 0 Url: http://otrs.org/ AutoReqProv: off Source: ftp://ftp.otrs.org/pub/otrs/%{name}-%{otrs_ver}.tar.bz2 Source1: itsm-%{itsm_ver}.tar.bz2 Source2: %{name}.rpmlintrc Source11: sysconfig.%{name} Source12: %{name}.README.en Source13: %{name}.README.de Source14: itsm.README.en Source15: itsm.README.de Source16: ZZZAuto.pm Source17: UPGRADING.SuSE Source20: %{name}.init Source21: %{name}-scheduler.init #atch0: %{name}-3.1.1-init.patch Patch1: %{name}-3.1.1-httpd_conf.patch Patch2: %{name}-perm.patch BuildArch: noarch BuildRoot: %{_tmppath}/%{name}-%{version}-build PreReq: %insserv_prereq %fillup_prereq PreReq: coreutils mktemp net-tools pwdutils PreReq: grep sed PreReq: apache2 BuildRequires: pwdutils %if 0%{?suse_version} > 1020 BuildRequires: fdupes %endif # Requires: apache2-mod_perl Requires: fetchmail Requires: mysql Requires: mysql-client Requires: perl Requires: procmail Requires: perl(DBD::mysql) Requires: perl(DBI) Requires: perl(Digest::MD5) Requires: perl(GD) Requires: perl(GD::Graph) Requires: perl(GD::Text) Requires: perl(Net::DNS) Requires: perl(PDF::API2) # Recommends: perl(Encode::HanExtra) Recommends: perl(IO::Socket::SSL) Recommends: perl(SOAP::Lite) %if "%_vendor" == "suse" %define VENDOR SUSE %else %define VENDOR %_vendor %endif %description OTRS is an Open source Ticket Request System with many features to manage customer telephone calls and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents? You're going to love OTRS! Feature list: see README Authors list: see CREDITS %package doc Summary: OTRS Documentation Group: Documentation/Other %description doc This package contains the README, Changes and docs for OTRS Authors list: see CREDITS %package -n otrs-itsm Summary: ITIL (R) focused IT service management Group: Productivity/Networking/Email/Utilities Version: %{itsm_ver} Release: 0 Requires: %{name} >= 3.1.6 Provides: OTRS::ITSM Provides: itsm %description itsm OTRS::ITSM implements ITIL (R) focused IT service management. You need a OTRS %{otrs_ver} (http://otrs.org/) installation. Make sure your database accepts packages over 5 MB in size. A MySQL database for example accepts packages up to 1 MB by default. In this case, the value for max_allowed_packet must be increased. The recommended maximum size accepted is 20 MB. for INSTALL see INSTALL-%{itsm_min}.ITSM please see README.itsm for further details, which comes with otrs package Required OTRS::ITSM modules can be found under %{otrs_root}/%{name}/itsm Authors list: see CREDITS %prep %setup -q -n %{name}-%{otrs_ver} -a 1 #patch0 %patch1 %patch2 ##### rpmlint #### incorrect-fsf-address ### http://www.fsf.org/about/contact/ for sdir in bin scripts; do find ./${sdir} -type f -exec perl -p -i -e 's|^# Foundation.*|# Foundation, 51 Franklin Street, Suite 500, Boston, MA 02110-1335, USA|' {} \; done find -name ".cvsignore" -type f | xargs rm -fv find -name ".htaccess" -type f | xargs rm -fv %__rm -f UPGRADING %__cp %{S:17} . pushd Kernel/Config/Files %__cp %{S:16} . %__sed -i -e "s,@OTRS_ROOT@,%{otrs_root},g"\ ZZZAuto.pm ../../../scripts/apache2-httpd.include.conf popd # fix old otrs_root (/opt) %__sed -i -e "s,/opt/%{name},%{otrs_root}/%{name},g" \ bin/otrs.SetPermissions.pl \ Kernel/Config/Files/Framework.xml \ Kernel/Config/Defaults.pm \ Kernel/Config.pm.dist \ README \ scripts/apache2-perl-startup.pl \ scripts/restore.pl ## rpmlint: # wrong-file-end-of-line-encoding %{__perl} -p -i -e "s|\r\n|\n|" itsm-%{itsm_ver}/INSTALL-%{itsm_min}.ITSM %build %{_sbindir}/groupadd -g 88 -r %{name} 2>/dev/null || : %{_sbindir}/useradd -c "OTRS User" -d %{otrs_root}/%{name} -G %{name},www -g %{name} \ -u 88 -r -s /bin/false %{name} 2>/dev/null || : # copy config file %__cp -a Kernel/Config.pm.dist Kernel/Config.pm cd Kernel/Config/ for file in *.dist do %__cp -a $file `basename $file .dist` done cd ../../ # copy all crontab dist files for file in var/cron/*.dist do %__mv $file var/cron/`basename $file .dist` done %__rm INSTALL{,.RedHat,.SuSE} #%__mv INSTALL.SuSE INSTALL %install export DESTROOT="%{otrs_root}/%{name}/" %__install -d ${RPM_BUILD_ROOT}${DESTROOT} %__install -d ${RPM_BUILD_ROOT}%{_sbindir} %__cp -a . ${RPM_BUILD_ROOT}/${DESTROOT} for configFile in .fetchmailrc .mailfilter .procmailrc; do touch ${RPM_BUILD_ROOT}/${DESTROOT}/${configFile} done touch $RPM_BUILD_ROOT${DESTROOT}var/log/TicketCounter.log # install README for lang in en de; do %__cp -p "${RPM_SOURCE_DIR}/%{name}.README.${lang}" "README.%{VENDOR}.${lang}" %__cp -p "${RPM_SOURCE_DIR}/itsm.README.${lang}" "README.itsm.%{VENDOR}.${lang}" done # fix @OTRS_ROOT@ in itsm.README.* for r in $(ls -1 README.itsm.*); do %__sed -i -e "s,@OTRS_ROOT@,%{otrs_root},g" $r done # remove files that are part of the docdir pushd ${RPM_BUILD_ROOT}/${DESTROOT} %__rm -rf %{otrsdoc_dir_files} %__install -d doc popd # remove unneeded files from scripts pushd ${RPM_BUILD_ROOT}/${DESTROOT}/scripts %__rm -rf apache{,2}*.conf auto_build* auto_docbuild.sh otrs-scheduler-* redhat-* suse-* *.spec test/* tool popd # install permissions file #__install -D -m0644 %{S:3} ${RPM_BUILD_ROOT}/etc/permissions.d/%{name} # install sysconfig file and init script %__install -D -m0644 ${RPM_SOURCE_DIR}/sysconfig.%{name} $RPM_BUILD_ROOT/%{_var}/adm/fillup-templates/sysconfig.%{name} %__install -D -m0755 %{S:20} ${RPM_BUILD_ROOT}/etc/init.d/%{name} %__ln_s -f ../../etc/init.d/%{name} ${RPM_BUILD_ROOT}/%{_sbindir}/rc%{name} %__install -D -m0755 %{S:21} ${RPM_BUILD_ROOT}/etc/init.d/%{name}-scheduler %__ln_s -f ../../etc/init.d/%{name}-scheduler ${RPM_BUILD_ROOT}/%{_sbindir}/rc%{name}-scheduler ## FIXME - nochown patch obsolete, cause script complete changed #${RPM_BUILD_ROOT}%{otrs_root}/%{name}/bin/SetPermissions.sh ${RPM_BUILD_ROOT}%{otrs_root}/%{name} %{name} wwwrun %{name} www echo otrs_apache_conf="scripts/apache2-httpd.include.conf" %__install -D -m0644 ${otrs_apache_conf} ${RPM_BUILD_ROOT}/etc/apache2/conf.d/%{name}.conf # OTRS::ITSM # rename itsm-%{itsm_ver} to itsm pushd ${RPM_BUILD_ROOT}/${DESTROOT} %__mv itsm-%{itsm_ver} itsm popd %if 0%{?suse_version} > 1020 %fdupes ${RPM_BUILD_ROOT}/%{otrs_root}/%{name}/var %fdupes ${RPM_BUILD_ROOT}/%{otrs_root}/%{name}/Kernel/cpan-lib %endif %preun %stop_on_removal otrs : %pre # on `rpm -ivh` PARAM is 1 # on `rpm -Uvh` PARAM is 2 if [ -z "`%{_bindir}/getent group %{name} 2>/dev/null`" ]; then %{_sbindir}/groupadd -g 88 -r %{name} 2>/dev/null else if [ `%{_bindir}/id -g %{name}` != 88 ]; then %{_sbindir}/groupmod -g 88 %{name} 2>/dev/null fi fi if [ -z "`%{_bindir}/getent passwd %{name} 2>/dev/null`" ]; then %{_sbindir}/useradd -c "OTRS User" -d %{otrs_root}/%{name} -G %{name},www -g %{name} -u 88 -r -s /bin/false %{name} 2>/dev/null else if [ `%{_bindir}/id -u %{name}` != 88 ]; then %{_sbindir}/usermod -c "OTRS User" -d %{otrs_root}/%{name} -G %{name},www -g %{name} -u 88 %{name} 2>/dev/null fi fi %post # fill otrs sysconfig file %{fillup_and_insserv -f otrs-scheduler} %{fillup_and_insserv otrs} %if 0%{?suse_version} /usr/sbin/a2enmod perl >/dev/null %endif # Update ? if [ ${FIRST_ARG:-0} -gt 1 ]; then # OTRS_ROOT changed from /opt to /srv if [ -f /opt/%{name}/Kernel/Config.pm.rpmsave ]; then %__mv /opt/%{name}/Kernel/Config.pm.rpmsave %{otrs_root}/%{name}/Kernel/ fi %{_sbindir}/usermod -d %{otrs_root}/%{name} %{name} #update sysconfig %__sed -i -e "s,/opt/%{name},%{otrs_root}/%{name},g" /etc/sysconfig/%{name} fi # if rpm is not in update mode if ! [ ${FIRST_ARG:-0} -gt 1 ]; then if [ -z "${YAST_IS_RUNNING}" ]; then for lang in LC_ALL LC_MESSAGE LANG; do test "${!lang}" && break done echo case "${!lang}" in de_*) echo "Hinweise zur Erstkonfiguration von OTRS finden Sie in" echo "/usr/share/doc/packages/otrs/README.%{VENDOR}.de" ;; *) echo "About the initial setup of OTRS, please read" echo "/usr/share/doc/packages/otrs/README.%{VENDOR}.en" ;; esac echo fi fi exit 0 %postun %restart_on_update otrs-scheduler %restart_on_update otrs %restart_on_update apache2 %insserv_cleanup %clean %{__rm} -rf $RPM_BUILD_ROOT %files %defattr(-,root,root) %doc COPYING* README{,.database,.webserver} README.SUSE.* UPGRADING.SuSE %dir /etc/apache2 %dir /etc/apache2/conf.d %config(noreplace) /etc/apache2/conf.d/%{name}.conf /etc/init.d/%{name} /usr/sbin/rc%{name} /etc/init.d/%{name}-scheduler /usr/sbin/rc%{name}-scheduler #config /etc/permissions.d/%{name} %{_var}/adm/fillup-templates/sysconfig.%{name} ############### ## {root,www} ############### %defattr(0750,root,www,0755) # bin %{otrs_root}/%{name}/bin #exclude %{otrs_root}/%{name}/bin/%{name}.DeleteSessionIDs.pl #exclude %{otrs_root}/%{name}/bin/%{name}.UnlockTickets.pl %exclude %{otrs_root}/%{name}/bin/%{name}.GetConfig.pl %exclude %{otrs_root}/%{name}/bin/%{name}.SetPermissions.pl #%attr(0700,%{name},%{name}) %{otrs_root}/%{name}/bin/%{name}.DeleteSessionIDs.pl #%attr(0700,%{name},%{name}) %{otrs_root}/%{name}/bin/%{name}.UnlockTickets.pl #%attr(0700,%{name},%{name}) %{otrs_root}/%{name}/bin/%{name}.GetConfig.pl ############### ## {otrs,otrs} ############### # otrs HOME %defattr(-,%{name},%{name}) %dir %{otrs_root}/%{name} %ghost %config(noreplace) %{otrs_root}/%{name}/.fetchmailrc %ghost %config(noreplace) %{otrs_root}/%{name}/.mailfilter %ghost %config(noreplace) %{otrs_root}/%{name}/.procmailrc %{otrs_root}/%{name}/.fetchmailrc.dist %{otrs_root}/%{name}/.mailfilter.dist %{otrs_root}/%{name}/.procmailrc.dist %{otrs_root}/%{name}/ARCHIVE %{otrs_root}/%{name}/RELEASE # scripts %{otrs_root}/%{name}/scripts/*.pl %{otrs_root}/%{name}/scripts/*.pm %{otrs_root}/%{name}/scripts/*.sql %{otrs_root}/%{name}/scripts/database %{otrs_root}/%{name}/scripts/tools #%defattr(0755,wwwrun,%{name},0755) # var/httpd %dir %{otrs_root}/%{name}/var/httpd ############### ## {otrs,www} ############### %defattr(0744,%{name},www,0775) # doc and scripts %dir %{otrs_root}/%{name}/doc %dir %{otrs_root}/%{name}/scripts %dir %{otrs_root}/%{name}/scripts/test # var %dir %{otrs_root}/%{name}/var %{otrs_root}/%{name}/var/logo-%{name}.png # var/cron %dir %{otrs_root}/%{name}/var/cron %config(noreplace) %{otrs_root}/%{name}/var/cron/* # var/{packages,spool} %{otrs_root}/%{name}/var/packages %dir %{otrs_root}/%{name}/var/spool # var/{article,log,tmp} #defattr(0644,%{name},www,2775) %dir %{otrs_root}/%{name}/var/article %ghost %config(noreplace) %attr(660,%{name},www) %{otrs_root}/%{name}/var/log/TicketCounter.log %defattr(0644,%{name},www,2775) %dir %{otrs_root}/%{name}/var/tmp %defattr(0660,%{name},www,2775) %dir %{otrs_root}/%{name}/var/log #%dir %{otrs_root}/%{name}/var/httpd/htdocs/js #%dir %{otrs_root}/%{name}/var/httpd/htdocs/js/js-cache #%{otrs_root}/%{name}/var/httpd/htdocs/skins/Agent/default #%{otrs_root}/%{name}/var/httpd/htdocs/skins/Customer/default ############### ## {wwwrun,www} ############### # var/tmp/Cache %defattr(0644,wwwrun,www,0755) %dir %{otrs_root}/%{name}/var/tmp/Cache # var/fonts %{otrs_root}/%{name}/var/fonts # var/httpd/htdocs %{otrs_root}/%{name}/var/httpd/htdocs # var/{session,stats} %dir %{otrs_root}/%{name}/var/sessions %dir %{otrs_root}/%{name}/var/stats %{otrs_root}/%{name}/var/stats/* # Custom DIR #defattr(0644,wwwrun,www,0755) %dir %{otrs_root}/%{name}/Custom %{otrs_root}/%{name}/Custom/README # Kernel DIR #defattr(0644,wwwrun,www,0755) %dir %{otrs_root}/%{name}/Kernel %config(noreplace) %attr(0640,wwwrun,www) %{otrs_root}/%{name}/Kernel/Config.pm %{otrs_root}/%{name}/Kernel/Config.pm.dist %dir %{otrs_root}/%{name}/Kernel/Config %{otrs_root}/%{name}/Kernel/Config/Defaults.pm %config(noreplace) %{otrs_root}/%{name}/Kernel/Config/GenericAgent.pm %{otrs_root}/%{name}/Kernel/Config/GenericAgent.pm.* %dir %{otrs_root}/%{name}/Kernel/Config/Files %{otrs_root}/%{name}/Kernel/Config/Files/Deprecated.xml %{otrs_root}/%{name}/Kernel/Config/Files/Framework.xml %{otrs_root}/%{name}/Kernel/Config/Files/GenericInterface.xml %{otrs_root}/%{name}/Kernel/Config/Files/Scheduler.xml %{otrs_root}/%{name}/Kernel/Config/Files/Ticket.xml %{otrs_root}/%{name}/Kernel/GenericInterface %{otrs_root}/%{name}/Kernel/cpan-lib %{otrs_root}/%{name}/Kernel/Language.pm %dir %{otrs_root}/%{name}/Kernel/Language %config(noreplace) %{otrs_root}/%{name}/Kernel/Language/*.pm %{otrs_root}/%{name}/Kernel/Modules/ %config(noreplace) %{otrs_root}/%{name}/Kernel/Output/HTML/Standard/*.dtl #config(noreplace) %{otrs_root}/%{name}/Kernel/Output/HTML/Lite/*.dtl %dir %{otrs_root}/%{name}/Kernel/Output %dir %{otrs_root}/%{name}/Kernel/Output/HTML #dir %{otrs_root}/%{name}/Kernel/Output/HTML/Lite %dir %{otrs_root}/%{name}/Kernel/Output/HTML/Standard %{otrs_root}/%{name}/Kernel/Output/HTML/*.pm %{otrs_root}/%{name}/Kernel/Scheduler.pm %{otrs_root}/%{name}/Kernel/Scheduler %{otrs_root}/%{name}/Kernel/System/ # %files doc %defattr(644,root,root,755) %doc %{otrsdocs} %files itsm %defattr(-,root,root) %doc COPYING* %doc README.itsm* %doc itsm-%{itsm_ver}/INSTALL-%{itsm_min}.ITSM %{otrs_root}/%{name}/itsm %config %attr(0644,wwwrun,www) %{otrs_root}/%{name}/Kernel/Config/Files/ZZZAuto.pm %changelog
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